Support

We're here to help

Need help with Smart Memo? We typically respond within 48 hours.

Contact Us

Email us at developer@crafterapps.com

Common Topics

• Microphone permissions - Smart Memo needs microphone access to record. Go to Settings > Smart Memo > Microphone to enable.
• On-device AI availability - AI features require iOS 26+ with Apple Intelligence enabled on a compatible device. Apple Intelligence availability varies by region and language. Check Settings > Apple Intelligence & Siri to verify availability.
• Pro upgrade questions - Free users get 1 project. Pro unlocks unlimited projects. Purchases are handled by the App Store.
• Exporting recordings - Tap the share button on any project to export audio, transcript, or summary.
• Transcription accuracy - Transcription quality depends on audio clarity. Use in quiet environments for best results.

Device Requirements

Smart Memo requires:

• iOS 26 or iPadOS 26 or later
• Apple Intelligence enabled (available on iPhone 15 Pro and later, iPad and Mac with M1 or later)
• Apple Intelligence must be available in your region and language
• Microphone access

App Not Working?

Try these steps:

• Ensure you're running iOS/iPadOS 26 or later
• Check that Apple Intelligence is enabled in Settings
• Restart the app
• Restart your device

If issues persist, email us with details about your device and the problem you're experiencing.